Driving NZ

Payment

A deposit of 10% of the total cost of your booking, subject to a minimum of NZ$100.00 is required once you confirm you would like to proceed with booking. The balance is then payable at least 30 days prior to the first day of your New Zealand itinerary. If a booking is made within 30 days of the first day of your New Zealand itinerary, full payment is required at the time of booking.

Amendments and cancellations

Any amendments to confirmed bookings will incur an administration fee of NZ$20.00 per individual change. If travel documents have already been prepared the amendment fee is NZ$50.00 per individual change. If for any reason you choose to cancel any part or all of your holiday, the following cancellation fees are applicable: more than 30 days prior to your arrival in New Zealand: 10%, 7-30 days prior to your arrival: 40%; less than 7 days: 100%.

Important note

We recommend that you obtain personal travel insurance to cover cancellation fees. If you need a quote for this, please ask.

Availability

All arrangements are strictly subject to availability at the time of booking. Due to peak season demands from November through to March, early booking is recommended.

Limitation of Liability

Southern Travelnet (NZ) Ltd does not accept any liability for failure, act or omission on the part of transportation companies, accommodation providers, sightseeing providers or other principals. Furthermore the responsibility of principals participating in the programme is limited as specified in their tickets, conditions of contract, conditions of carriage and tariffs. Southern Travelnet (NZ) Ltd and the principals concerned accept no responsibility for losses or additional expenses due to delays or changes in trains, buses, ferry or other transport services, sickness, weather, strikes, war, quarantine or other causes. Any such loss or expense is the responsibility of the passenger.

Refunds

If a pre-paid activity is cancelled by the supplier due to poor weather conditions Southern Travelnet will issue a full refund. All payment transactions are conducted in New Zealand dollars. Due to exchange rate fluctuations there could be some variance in the amount refunded compared to the amount initially charged. Southern Travelnet do not accept any liability for loss due to fluctuations in foreign exchange rates.

Exclusions

 
  • Rental car refundable rental insurance bond (cash or credit card)
  • Rental car optional extra insurances to reduce your vehicle excess
  • Rental car fuel charges or airport surcharges
  • Domestic or International Airfares
  • Parking at hotels/motels
  • Any additional services or items not included in the above itinerary
  • Pre registration or late check out of rooms
  • Gratuities
  • Personal items
  • Personal insurance
  • Meals unless specified on the itinerary

 

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